Before Check In

  1. Please arrive at our check-in counter located in the heliport passenger lounge at least 20 minutes (Hong Kong-Macau route and Macau to Shenzhen route), or 30 minutes (Shenzhen to Macau route) before your flight departure time, and present travel documents to our ground attendants for ticket collection and check-in arrangements.
  2. For online bookings, please kindly be reminded to bring along the credit card that you used to settle the payment for verification purposes.

Baggage Policy

One free in-cabin hand-carried baggage allowance of up to 5 kgs and free check-in baggage allowance of up to 7 kgs per passenger (not applicable to infants) is permitted. Excess baggage charges will be collected if the free baggage weight allowance is exceeded.

Hand Baggage
Size Limit 16″ × 14″× 6″
Pieces 1 per Adult
Weight 5 kgs or below
Fees Free of Charge
Check in Baggage
Size Limit 37″ × 24″
Fees Free of Charge for 7 kgs or below
Every kg thereafter
HKD/ MOP/ RMB 300

RESTRICTED ARTICLES

In accordance to Aeronautical Circular from Civil Aviation Authority Macau, from 1 March 2019, lighters and matches are forbidden to carry onto a helicopter by any means;

Selfie stick, camera/video recorder tripod and monopod exceeding 30cm after retraction is forbidden to put in carry-on baggage, and must be transported in checked baggage.

For further information please refer to the Macau Civil Aviation Authority website.

FREQUENTLY ASKED QUESTIONS

  1. Can pregnant woman fly with us?
    It is generally safe to fly while pregnant. However, we advise all pregnant passengers to consult their treating doctor before planning a trip. After the 32nd week of pregnancy, a passenger is required to obtain a medical certificate which states that the pregnant passenger is fit to travel. Please note that for your safety, if you choose not to carry a medical certificate, if your medical certificate is outdated or if it does not contain the information required, Sky Shuttle Helicopters Limited reserves the right to deny boarding. Any pregnant passenger who declares that she is fit to be a helicopter passenger, is required to sign an indemnity form.
  2. Can an infant fly with us?
    An infant is ready to travel with us after 3 months from his/her date of birth. Each infant passenger (aged over 3 months up to and including 24 months) must be accompanied by a parent/guardian. A ticket for an infant accompanied by an adult fare-paying passenger will be issued free (except for taxes and other charges if applicable) but the infant will not be allocated their own seat and must be carried on the lap of the adult. No more than two infants may be carried on the same flight.
  3. Can a child or young passenger travel alone with us?
    A child is categorised as aged more than 24 months and less than 12 years and must be accompanied by a parent/guardian. A passenger over 12 years up to and including 18 years is eligible to travel unaccompanied.